Shopping cart

Our Guarantee

Effective Date: 08/01/2025

At GeniusAhmed, we are committed to providing high-quality IT solutions and services. Your satisfaction is our priority, and we stand behind the work we do. To give you peace of mind, we offer the following guarantees:

1. Quality Guarantee

We guarantee that our services, including system inspections, troubleshooting, repairs, and maintenance, are performed with the highest standards of professionalism and expertise. If any part of our work does not meet your expectations or fails within a reasonable time, we will correct it at no additional cost.

2. Timely Service Guarantee

We understand the importance of timely service. We guarantee that we will complete our work on time, as agreed upon. In case of any unforeseen delays, we will inform you promptly and provide a revised timeline.

3. Satisfaction Guarantee

Your satisfaction is our ultimate goal. If for any reason you are not satisfied with the service provided, please let us know. We will work with you to resolve any issues and ensure your full satisfaction. If we cannot meet your expectations, we will refund your payment, subject to terms and conditions.

4. Confidentiality Guarantee

We guarantee the confidentiality of any sensitive information you provide to us. We respect your privacy, and all data related to your systems and services will be handled with the utmost care and kept secure.

5. Warranty on Repairs and Replacements

All repairs and parts replaced by GeniusAhmed come with a warranty. Should any of the replaced parts or services fail within the warranty period, we will repair or replace them at no extra cost to you.

How to Claim Your Guarantee

If you experience any issues covered by our guarantees, please contact us immediately at:

If you have any questions or need assistance during this time, please don’t hesitate to reach out to us: Email: support@geniusahmed.com Phone: +971547235497 WhatsApp: +971547235497

Our team will review your case and take prompt action to resolve the issue. Thank you for choosing GeniusAhmed! We are here to ensure your technology works seamlessly and supports your success. Best regards, The GeniusAhmed Team